Introduction

Data Crossroads (the “Provider, “we”, “our”, “us”), a sole proprietorship organized and existing under the Dutch Law, with its office located at Rondeel 32, 1883ME, Amsterdam, The Netherlands,  agrees to provide you with access to the Website “Data Crossroads Academy” (the “Website) (https://academy.datacrossroads.nl/) and to information, webinars, courses, learning programs, accomplishing materials, and other services (the “Products”) purchased on the Website upon the following terms and conditions. By registering for the Products, you (the “Customer,” “you,” or “yours”) agree to be bound by and to abide by the following terms and conditions. “Party”, “parties,” “we,” and “us” refer to both the Customer and Provider.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they is taken as interchangeable and therefore as referring to the same.

Effective Date

This Agreement shall commence upon the Customer’s registration to access and/or purchase the Products, and shall be enforceable between the parties as of that registration date. 

Assent & Acceptance

By accessing and/or purchasing the Product, you warrant that you have read and reviewed these Terms and Conditions and that you agree to be bound by them. If you don’t agree to be bound by these Terms and Conditions, please cease your enrolment in the Products immediately. If you do so after purchasing, you will not be entitled to any refund. The Provider only agrees to provide the Products to you if you assent to these Terms and Conditions.

Age Restriction

You must be at least 18 (eighteen) years of age to use this Website, access and/or purchase the Products contained herein. By accessing and/or purchasing the Products, you represent and warrant that you are at least 18 years of age and may legally agree to these Terms and Conditions. The Provider assumes no responsibility or liability for any misrepresentation of your age.

Limited License

By purchasing the Products, the Customer is granted a single-use, non-exclusive, non-transferable, revocable license to access, view, and use the Products for the period during which the Products remain available on the Website. The Customer is granted the right to download, store, and print single copies of the accompanying materials of the Product. All video materials comprising the Product are only available for online access and review. All ownership rights in the intellectual property related to the Products remain with the Provider, and the Customer may not use or reproduce any of the content in any manner without the express written consent of the Provider. Any violation of the copyright or trademark rights of the Provider shall result in immediate termination of access to the Product without refund. 

Course Access and Consumption

Upon successful registration and, where applicable, receipt of payment, the Provider grants the Customer access to the purchased Products in accordance with these Terms and Conditions.

Access to Products is provided through the Website and its associated platforms only, for the duration that the Product remains available on the Website, unless otherwise specified, and subject to compliance with these Terms and Conditions.

For the purposes of these Terms and Conditions, a Product shall be considered accessed when any of the following occurs: the Customer logs into the Website and opens the Product for the first time; any video lesson, learning module, or other digital content within the Product is opened, streamed, or played, whether partially or in full; any downloadable or viewable accompanying material is accessed; or the Customer participates in any live session, discussion group, or interactive component associated with the Product.

Consumption refers to any use of the Product after access, including streaming or viewing content, downloading materials, participating in live sessions, or completing exercises or interactive elements.

Access or consumption of a Product does not extend, pause, or reset any refund period.

The Products Terms

By visiting the Website and accessing the Products, the Provider provides for you, either directly or indirectly, you agree to use these Products only for the purposes intended as permitted by (a) these Terms and Conditions, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

In order to access our Products, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Products. When you do so, you will choose a user identifier and a password. You may also provide personal information, including, but not limited to, your name. You agree that any information you provide will always be accurate, correct, and up to date. You must not share such identifying information with any third party, and if you discover that your identifying information has been compromised, you agree to notify us immediately in writing. Email notification to academy@datacrossroads.nl will suffice. You are accountable for maintaining the security of your identifying information and for keeping us apprised of any changes to it.

The billing information you provide us, including credit or debit cards, billing address, and other payment information, is subject to the same confidentiality and accuracy requirements as the rest of your identifying information. Providing false or inaccurate information or using the Products or the Website to further fraud or unlawful activity is grounds for immediate termination of these Terms and Conditions.

You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Products. Accordingly, you are responsible for all activities that occur under your accounts.

Sharing login information, the Products, and any accomplishing materials with third parties is strictly prohibited. If the Provider suspects that the Products are being shared and/or that you have shared your log-in information with any party, the Provider reserves the right to immediately terminate your access to the Products, in our sole and exclusive discretion.

Accessing (or attempting to access) any of our Products by any means other than through the means we provide is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Products through any automated, unethical, or unconventional means.

Engaging in any activity that disrupts or interferes with our Products, including the servers and/or networks to which our Products are located or connected, is strictly prohibited.

Attempting to copy, duplicate, reproduce, sell, trade, or resell our Products is strictly prohibited.

You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

The Provider agrees to provide access to all of the Product features as described in the specific Product information page on the Effective Date. These Product features may include video lessons, forms, templates, exercises, worksheets, checklists, ongoing live training sessions, and private discussion groups.

The Provider may also introduce discounts or bonuses to the Customer upon the purchase of other Products or Services.

Certificates and Learning Outcomes

The Products may include the issuance of certificates upon completion of certain courses or learning programs.

All certificates are issued solely by Data Crossroads and do not represent any formal accreditation, certification, or qualification issued by an external, governmental, or professional accreditation body.

Certificates confirm participation or completion only and do not guarantee professional outcomes, competencies, regulatory compliance, or career advancement.

Training and Consulting Services

Unless expressly stated in the applicable Product description, the Products provided by the Provider consist solely of educational and training content and do not constitute consulting, advisory, or professional services.

Certain subscriptions or Products may explicitly include consulting services. In such cases, consulting services are provided only to the extent described in the relevant Product information or written agreement.

Access to or participation in training Products alone does not create a consulting relationship between the Customer and the Provider.

User-Generated Content

Any content submitted, posted, or shared by the Customer through the Website, courses, discussion groups, or related communication channels remains the intellectual property of the Customer.

By submitting such content, the Customer grants the Provider a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute the content solely for the operation, promotion, and improvement of the Products and Website.

The Provider reserves the right to remove any user-generated content that violates these Terms and Conditions.

Privacy

Your privacy is very important to us, which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of these Terms and Conditions.

Intellectual Property

You agree that the Provider retains the ownership and the full scope of intellectual property rights to all original materials, data, know-how, methodologies, and similar items, produced and owned by the Provider prior to entering the present Terms and Conditions. Products, the Website, and any other Services provided by the Provider are the property of the Provider, including all copyrights, trademarks, trade secrets, patents, and other Intellectual property (“Provider IP”). You agree that the Provider owns all rights, title and interest in and to the Provider IP and that you will not use the Provider IP in any way without express written permission from the Provider.

You shall not share, resell, duplicate, remove proprietary notices from, or transfer the Products or any rights granted hereunder.

Intellectual Property Protection

The Products are owned by the Provider and are protected by Dutch and international intellectual property laws.

Refund Policy

One-Time Purchase Courses and Course Bundles (On-Demand)

For recorded courses and recorded course bundles, the Customer is entitled to a full refund within twenty-four (24) hours after purchase. After this period, all sales are final.

Online Live Courses

A full refund is available if participation is cancelled before the official start date and time of the live course. No refunds are granted once the course has started.

Memberships and Subscriptions

Memberships include a three (3) day free trial period. No refunds are provided after the first paid subscription charge following the free trial.

Subscriptions remain active until cancelled. If a subscription renews automatically and payment is charged, the Customer may request a full refund within twenty-four (24) hours after the charge.

Price Changes and Promotions

The Provider reserves the right to change prices at any time. Price changes or promotional offers do not apply retroactively and do not entitle the Customer to refunds or price adjustments.

Product Unavailability

The Provider does not guarantee the permanent availability of any Product. Products may be modified, replaced, suspended, or discontinued.

If a purchased Product becomes permanently unavailable before the Customer can access it, the Customer may receive either a full refund or access to a comparable replacement Product.

For memberships, the unavailability of individual Products does not constitute the unavailability of the membership as a whole, provided other content remains available.

No Liability

By using our Website, you understand and agree that all Products are provided “as is” and “as available” and are for informational and educational purposes only. The Provider shall not be liable for indirect or consequential damages or loss of profits.

Payment

Payments are processed through third-party providers. All Products are delivered online upon receipt of payment.

Acceptable Use

The Customer agrees not to use the Products or Website unlawfully or in a manner that damages the Provider.

Reverse Engineering & Security

You agree not to reverse-engineer or compromise the security of the Products or the Website.

Data Loss

Usage of the Products and Website is at your own risk.

Indemnification

You agree to indemnify the Provider against claims arising from your breach of these Terms and Conditions.

Spam Policy

Illegal spam activities are strictly prohibited.

Modification & Variation

These Terms and Conditions may be modified at any time and take effect upon posting.

Service Interruptions

Service access may be interrupted for maintenance or technical reasons without liability.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by the laws of The Netherlands.

Contact Information

If you have any questions about these Terms and Conditions, please contact:
academy@datacrossroads.nl

Last Edited on January 16, 2026.